Gundersen Lutheran

Gundersen Lutheran is an extremely wonderful healthcare system! Every individual I spoke with--from financial assistants, to receptionists, to CNAs and nurses--was especially competent, helpful, and kind. My surgeon could not have done his work without such an exceptional team alongside him. My family and I were treated with the utmost care and compassion every step of the way.

The day of surgery progressed without a hitch. The surgery ahead of me cancelled the night before and they were quick to call me to ask if I would like to move up my surgery time. I only experienced high levels of pain twice and was immediately attended to. Otherwise I was very comfortable and I attribute this to the high level of attention from the nursing staff. I rarely had to use the call light as someone was checking on me every 45 minutes or so. Communication between my care team and I was superb.

Gundersen added a beautiful new building onto their facility in January 2014, and this is where I went through preop, surgery, and recovery on the pediatric unit. The technology and building was impressive, but nothing spoke more loudly than the compassionate and wonderful staff.

To see pictures of the new building, here is the link. http://www.gundersenhealth.org/legacy-building/image-gallery/photo-gallery

The staff at Gundersen Lutheran was great; from the surgeons all the way down to housekeeping. They did everything possible to keep me comfortable. They were very cordial. The only thing that made my stay a little difficult was having double occupancy rooms. Most of the time I was there, I had a roommate. Whenever he was woken up in the middle of the night, I woke up, and vice versa. It made things tough. Gundersen is in the process of building a new facility and will not have double occupancy rooms once the new building is completed. It will be a couple years before it is completed though.